Complaint FAQs

Any person (e.g., student, staff, faculty, visitor) may report what they believe to be an act of discrimination, harassment, or retaliation to the Equal Opportunity/Affirmative Action Officer/Title IX Coordinator or to a Deputy Title IX Officer.

For immediate assistance, anyone who feels physically threatened or who has been a victim of a physical assault, including sexual assault, should call 911. You can also contact TCU Police at 817-257-7777 who have access to the appropriate TCU administrator twenty-four (24) hours a day, seven days a week, or the Fort Worth Police Department.

Complaints or reports should be made as soon as possible after an incident. All individuals are engaged to report discrimination, harassment, sexual misconduct and retaliation so that prompt effective action can be taken.All complaints and third-party reports of conduct in violation of this policy should be made to the Equal Opportunity/Affirmative Action/Title IX Coordinator or to a Deputy Title IX Officer. All complaints against a student will be referred to Glory Robinson, Associate Dean of Campus Life.

There are several ways to submit a complaint or report:

• Leave a private message for the Title IX Coordinator at 817-257-8228
• File a written complaint with the Title IX Coordinator
• Make an appointment to see the Title IX Coordinator or one of the Deputy Title IX Officers
• Complaints against a student for conduct alleged to have been committed by a student in violation of this policy can also be made to Campus Life-Dean’s Office

The contact information for the Title IX Coordinator is:

Dr. Darron Turner
Chief Inclusion Officer, Senior Advisor to the Chancellor
TCU Box 298980
The Harrison Bldg Office 3009
Fort Worth, Texas 76129
817-257-5557 (main number)
817-257-8228 (compliance number)
d.turner@tcu.edu

The Title IX Coordinator coordinates and tracks all complaints and reports of conduct alleged to violate TCU’s Discrimination, Harassment, Sexual Misconduct and Retaliation Policy. The Title IX Coordinator may handle a complaint alleging a violation of this policy, or it may be handled by one of the Deputy Title IX Officers, or another appropriate University official. The Title IX Coordinator and/or Deputy Title IX Officers may confer with one another or others when deemed appropriate. Additionally, the Title IX Coordinator can provide information about TCU’s policies regarding Title IX and will ensure that such complaints are addressed by the appropriate University officials. The Title IX Coordinator will assist the parties in receiving support services and will facilitate any interim measures during the investigation.

Upon receipt of a complaint or report alleging conduct in violation of this policy, TCU will take prompt and equitable action consistent with University policy, applicable laws and regulations. If a person chooses to file a complaint, he/she can pursue an informal resolution when permissible, or formal resolution. In cases involving allegations of sexual assault, informal resolution is never appropriate, even if both the complainant and the respondent request or agree to an informal resolution.

Initial Inquiry

The Title IX Coordinator or his/her designee will make an initial inquiry and determination of whether this policy applies.

Informal or Formal Process and Resolution

If the Title IX Coordinator or his/her designee determines this policy applies, an informal process may be appropriate to resolve this compliant. If the formal resolution process is invoked, the Title IX Coordinator or his/her designee will provide information to the complainant and respondent about the policy and procedures and will also consider whether interim measures are deemed appropriate under the circumstances.

Appeals Process

Both a complainant and respondent may appeal as set forth by submitting a written appeal, outlining the basis for the appeal, within three (3) business days of receiving written notice of the outcome and/or corrective action, as applicable.

For more information and greater detail about the Complaint and Resolution Process, please click here.

For additional information or inquiries regarding Title IX, you may visit Office for Civil Rights for the address and phone number of the U. S. Department of Education office that serves your area, or call 1-800-421-3481.

Texas Christian University’s policy on Discrimination, Harassment, Sexual Misconduct and Retaliation can be found by clinking on this link: TCU’s Discrimination, Harassment, Sexual Misconduct and Retaliation Policy.